| 摘要: |
| 目的:有效沟通了解静脉药物调配中心(PIVAS) 运行中的不足之处,通过持续改进以满足临床药学服务需求,促进PIVAS的发展。方法:由经验丰富的PIVAS调研人员到临床科室进行双向的有效沟通,倾听意见或建议,解决静脉调配药品临床应用过程中存在的问题,提供专业的合理用药服务。结果:通过临床调研工作的开展,使临床科室对PIVAS服务满意度得以提升,促进药品合理应用。结论:临床调研工作能增强PIVAS与临床科室之间沟通,更有利于彼此工作的开展,提升医疗服务水平。 |
| 关键词: 静脉药物调配中心 临床调研 沟通 |
| DOI：doi:10.13407/j.cnki.jpp.1672-108X.2018.08.015 |
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| 基金项目: |
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| Role of Clinical Research in Operation of Pharmacy Intravenous Admixture Services |
| Gao Jie, Qi Lei, Lyv Feifei, Lyv Changliang, Wang Yanyan |
| (Zibo Central Hospital, Shandong Zibo 255000, China) |
| Abstract: |
| Objective: To meet the requirements of clinical pharmacy services and promote the development of pharmacy intravenous admixture services (PIVAS) through the communication and understanding of the deficiencies in operation of PIVAS and the continuous improvement. Methods: Experienced PIVAS investigators were sent to clinical departments to build an effective two-way communication and listen to comments or suggestions; and then the problems existing in the process of clinical application of intravenous drugs were solved and professional services for the rational use of drugs were provided. Results: By carrying out the clinical research, the service satisfaction with the PIVAS was improved in clinical departments and the rational drug use was promoted. Conclusion: Clinical research can enhance the communication between PIVAS and clinical departments, benefit each other in work and improve the quality of health care. |
| Key words: pharmacy intravenous admixture service clinical research communication |
